Privacy Policy

1. Scope of This Policy

This Privacy Policy applies exclusively to the ciericorp.com website and the corporate information services provided by CIERICORP TECHNOLOGY, S.A. DE C.V. ("CIERICORP", "we", "us").

Important: If you are a user of any software product published by CIERICORP on the Apple App Store or Google Play (such as Sanetrix), the privacy policy governing your use of that product is provided by the product's owner, not by this page. For Sanetrix, please visit sanetrix.com/privacy.

2. Data Controller

CIERICORP TECHNOLOGY, S.A. DE C.V.
Av. Lic. Manuel Gómez Morin 3960, Interior 3D
Colonia Centro Sur, Querétaro, Querétaro, México, C.P. 76090
Email: privacy@ciericorp.com

3. Information We Collect

When you visit ciericorp.com, we may collect:

• Contact form submissions: Name, email address, and message content when you voluntarily submit an enquiry.
• Technical data: IP address, browser type, operating system, referring URL, pages visited, and timestamps. This information is collected automatically through server logs.

We do not collect health data, financial data, or use tracking cookies on this website.

4. How We Use Your Information

• To respond to your enquiries and provide information about our services.
• To maintain the security and performance of our website.
• To comply with legal obligations.

5. Legal Basis for Processing

Under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP, México):

• Consent: By submitting the contact form, you consent to the processing of your personal data for the stated purpose.
• Legitimate interest: Technical data is processed for website security and functionality.

For visitors from the European Union, we additionally comply with the GDPR. The legal basis for processing is legitimate interest (Article 6(1)(f)) for server logs and consent (Article 6(1)(a)) for contact form submissions.

6. Cookies

This website uses only strictly necessary technical cookies (e.g., session management). We do not use analytics cookies, advertising cookies, or third-party tracking technologies on ciericorp.com.

7. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be shared with:

• Hosting provider (AWS): For website infrastructure.
• Legal authorities: When required by law.

8. International Transfers

Data may be processed on servers located in the United States (AWS us-east-1). For EU visitors, these transfers are protected by AWS's adherence to the EU-US Data Privacy Framework.

9. Data Retention

Contact form submissions are retained for 12 months. Server logs are retained for 90 days. Data is deleted or anonymised after these periods.

10. Your Rights

Under Mexican law (LFPDPPP) — ARCO Rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate data.
• Cancellation: Request deletion of your data.
• Opposition: Object to processing for specific purposes.

Under EU law (GDPR) — Additional rights for EU residents:

• Right to data portability.
• Right to restriction of processing.
• Right to lodge a complaint with your local Data Protection Authority.

To exercise any of these rights, email privacy@ciericorp.com.

11. About Apps We Publish

CIERICORP publishes software applications on the Apple App Store and Google Play on behalf of third-party clients under development and publishing agreements. The data processing for each app is governed by the privacy policy of the respective product owner, not by this CIERICORP website privacy policy.

If you are looking for the privacy policy of a specific app published by CIERICORP, please refer to the app's own privacy policy link provided in the App Store or Google Play listing.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised policy.

13. Contact

For privacy-related enquiries:
Email: privacy@ciericorp.com
Address: Av. Lic. Manuel Gómez Morin 3960, Int. 3D, Col. Centro Sur, Querétaro, Qro., México, C.P. 76090